Resumen Ejecutivo

I am a teacher in training with experience in teaching English to young people and adults. Ability to adapt to foreign language teaching and learning approaches and methodologies. Committed and experienced customer service professional with several years of experience working in office automation customer service environments. Thrives in demanding and fast-paced environments, working to provide customers with the highest level of customer service. Goal-oriented and committed to finding solutions to any problem, Typing and Office Suite skills with an extensive commercial background in BPO and customer service, including back-office for cargo tracking, professional HR, client relations services for employers with SME companies in the US, and as a sourcing specialist. Strong sense of adaptability and ability to work under pressure by being capable of remaining calm and peaceful in times of crisis or emergency. I am very passionate, disciplined, committed, genuine, and sincere about my doings as much as I, hold dearest my values and morals as much as I fight for what I strongly believe in. I am a great team player, and also very competent when working individually.